1. Introduction

At Timber Age Homes, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our design and building services.

2. Information We Collect

We only collect information that is necessary to provide you with a high-quality, personalized experience. This includes:

• Contact Information: Name, email address, phone number, and mailing address (usually provided via our contact or inquiry forms).
• Project Details: Information about your land, budget, and design preferences that you share during the consultation phase.
• Technical Data: IP addresses and browsing behavior (via cookies) to help us improve our website’s functionality.

3. How We Use Your Information

We use your data specifically to:

• Respond to your inquiries and provide project quotes.
• Send updates regarding your home’s design and construction progress.
• Share occasional newsletters or photos of completed timber frame projects (only if you’ve opted in).
• Improve our website layout and user experience.

4. Data Sharing & Security

We do not sell, trade, or rent your personal information to third parties. We only share your data with:

• Trusted Partners: Subcontractors or engineers directly involved in your specific build (only necessary details).
• Legal Compliance: If required by law to protect our rights or comply with a judicial proceeding.

We implement industry-standard security measures to protect your data from unauthorized access or disclosure.

5. Cookies and Tracking

Our website uses “cookies” to enhance your experience. You can choose to disable cookies through your browser settings, though some features of the site may not function as intended.

6. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you.
• Request that we correct or delete your personal information.
• Opt-out of any marketing communications at any time.

7. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, please contact us at: